Purchasing Programs

PRICE PROTECTION GUARANTEE

"Price Protection Guarantee" guarantees you the cheapest price on your purchase for a period of 30 days. If the price of the product is further reduced by R&A Cycles, you are entitled to store credit for the difference between the price you paid and the lower advertised price.

Terms:

  • Valid for 30 days from initial purchase.
  • The price reduction must be on the exact product (including size and color).
  • Does not apply to advertising errors or misprints.
  • Does not apply to manufacturer cash back offers.

How to redeem:

PRICE MATCH GUARANTEE

We are committed to providing our customers the best possible price - find a better price elsewhere and we will match it. Applies to advertised or quoted prices from other authorized dealers of the product.

Terms:

  • Applies to any cheaper price found on an online store or physical store that is a current authorized dealer of the product. It applies where the other store's final price, inclusive of delivery, taxes, fees and charges, is lower than our price.
  • Does not apply to third party resellers such as Ebay and Amazon.
  • The item must be an exact match for the product advertised at R&A Cycles (including size and color).
  • The product must be brand new and factory sealed.
  • The item must be in stock and available for immediate shipment (not on back-order)
  • Competitor's prices must be in US dollars and will be adjusted for any fees, taxes or other charges such as shipping.
  • Does not apply to advertising errors or misprints, cash backs & discounts offered by a supplier or another third party, bonus offers, limited or minimum quantity offers, discounts applied by vouchers or coupons, clearance, finance offers.
  • The terms and conditions of our "Price Match Guarantee" are subject to change without notice.
  • R&A Cycles retains the final right of refusal on any Price Match Guarantee enquiry.

How to redeem:

  • Email us at pricematch@racycles.com or call us at 718-222-6000.
  • You will need to provide a way for us to confirm the lower advertised price, such as a link to the product page or screenshot.

Contact Information:

Customer Service: CS@racycles.com
Orders: orders@racycles.com
Habla Espanol? spanish@racycles.com
Fala português? portuguese@racycles.com

 

Order processing / customer service:

Phone: 718-222-6000

Monday - Friday: 9:00am to 6:00pm Saturday: 10:00am to 6:30pm Sunday: Closed

 

Brooklyn Store Information:

Address: 105 5th Ave. Brooklyn, NY 11217
Phone: 718-636-5242
Service: 718-638-1660

Store Hours:

Monday - Friday: 10:00am to 7:00pm Saturday: 10:00am to 6:30pm Sunday: 11:00am to 5:00pm

 

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