If for some reason you are not happy with your purchase, you have 30 days to either:
Items must be unused and in original saleable condition with all original packaging and labels.
Email us at email@example.com and we will assist you to resolve the issue. R&A Cycles reserves the right to determine whether a product is faulty based on quality inspection. If deemed faulty, a replacement item will be shipped subject to stock availability or a refund / credit issued.
Customers are responsible for the cost of return shipping should they select the wrong item or change their mind. R&A Cycles is responsible for the cost of return shipping if the item is faulty or if the wrong item has been sent.
Bikes built with changes made to factory supplied specifications are returnable with a small disassembly fee. The disassembly fee is 10% of your purchase price plus the cost of cables and bar tape which cannot be reused after the return. The bike must be unused and in original saleable condition with all original packaging and labels.
We can change you to the correct sized item at no cost.
Please email firstname.lastname@example.org for assistance.
Monday - Friday: 9:00am to 6:00pm Saturday: 10:00am to 6:30pm Sunday: Closed
Monday - Friday: 10:00am to 7:00pm Saturday: 10:00am to 6:30pm Sunday: 11:00am to 5:00pm