If for some reason you are not happy with your purchase, you have 30 days to either:
All items (including bikes) must be unused and in original saleable condition with all packaging and labels.
We recommend pacing a new order immediately with the items you would like to exchange to. This ensures you will get your intended product without it going out of stock while your return is processed. You will receive a full refund for the original purchase when it is processed by our returns department.
Email us at email@example.com and we will assist you to resolve the issue. R&A Cycles reserves the right to determine whether a product is faulty based on quality inspection. If deemed faulty, a replacement item will be shipped subject to stock availability or a refund / credit issued.
Customers are responsible for the cost of return shipping should they select the wrong item or change their mind. R&A Cycles is responsible for the cost of return shipping if the item is faulty or if the wrong item has been sent.
We can change you to the correct sized item at no cost.
Please email firstname.lastname@example.org for assistance.
Monday - Friday: 9:00am to 6:00pm Saturday: 10:00am to 6:30pm Sunday: Closed
Monday - Friday: 10:00am to 7:00pm Saturday: 10:00am to 6:30pm Sunday: 11:00am to 5:00pm